Privacy policy

Privacy Policy — Margot Wilder NYC
Last updated: September 17, 2026

Margot Wilder NYC operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Margot Wilder NYC is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.

Personal Information We Collect or Process

Contact details, including your name, address, billing address, shipping address, phone number, and email address.
Financial information, including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.
Account information, including your username, password, security questions, preferences, and settings.
Transaction information, including items you view, add to your cart or wishlist, purchase, return, exchange, or cancel, and your past transactions.
Communications with us, including information you include when contacting customer support.
Device information, including your device, browser, network connection, IP address, and other unique identifiers.
Usage information, including how and when you interact with or navigate the Services.

Personal Information Sources

Directly from you — when you create an account, use the Services, or communicate with us.
Automatically through the Services — including via cookies and similar technologies.
From our service providers — when they collect or process personal information on our behalf.
From our partners or other third parties.

How We Use Your Personal Information

Provide, tailor, and improve the Services — performing our contract with you, processing payments, fulfilling orders, remembering your preferences, sending account notifications, arranging shipping, facilitating returns/exchanges, enabling reviews, and personalizing your shopping experience.
Marketing and advertising — sending marketing and promotional communications and showing you relevant ads, including based on past purchases or cart activity.
Security and fraud prevention — authenticating your account, providing a secure shopping experience, and detecting or preventing fraudulent or unsafe activity.
Communicating with you — customer support and maintaining our business relationship.
Legal reasons — complying with applicable law, valid legal process, or enforcing our terms and policies.

How We Disclose Personal Information

With Shopify, vendors, and other third parties performing services on our behalf (IT, payment processing, analytics, customer support, fulfillment, shipping).
With business and marketing partners to provide personalized advertising based on your activity across merchants and websites. You may have a right to opt out of this — you can exercise this right [here].
When you direct or consent to disclosure to third parties (e.g., shipping, social media widgets, login integrations).
With our affiliates or within our corporate group.
In connection with a business transaction (e.g., merger or bankruptcy), to comply with legal obligations, enforce our terms, or protect the Services and the rights of our users.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them for you. Shopify may also use certain enhanced features that incorporate data from your interactions with our store and with the Shopify platform generally. In these circumstances, Shopify is responsible for the processing of your personal information for those purposes. Learn more in Shopify's Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may include links to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of those sites and encourage you to review their own policies before sharing personal information.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information from anyone under the age of majority in their jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, contact us to request its deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on factors such as maintaining your account, providing the Services, complying with legal obligations, and resolving disputes.

Your Rights and Choices

Right to Access/Know the personal information we hold about you.
Right to Delete personal information we maintain about you.
Right to Correct inaccurate personal information.
Right of Portability — receive a copy of your data and request we transfer it to a third party, in certain circumstances.
Right to Opt Out of Sale or Sharing for Targeted Advertising — exercise this right [here]. If you visit with the Global Privacy Control (GPC) signal enabled, we will treat this, depending on your location, as an opt-out request for that device/browser. If we can associate the signal with a Shopify account, we'll apply the opt-out there too. Other than GPC, we do not recognize other "Do Not Track" signals.
Managing Communication Preferences — unsubscribe from promotional emails anytime via the link in those emails.

If you reside in the UK or European Economic Area, you may also have the right to:

Object to or restrict our processing of your personal information for certain purposes.
Withdraw consent where we rely on it to process your personal information (this won't affect the lawfulness of prior processing).

To exercise any of these rights, contact us using the details below. We may need to verify your identity first. You may designate an authorized agent to act on your behalf, subject to proof of authorization.

Complaints

If you have complaints about how we process your personal information, contact us below. You may also have the right to lodge a complaint with your local data protection authority. For the EEA, you can find a list of the responsible supervisory data protection authorities [here].

International Transfers

We may transfer, store, and process your personal information outside the country you live in. For transfers out of the EEA or UK, we rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the destination country is deemed to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised version here, update the "Last updated" date, and provide notice as required by law.

Contact

Do you have a question? Our support team is here to help. Feel free to contact us any day of the week.

Email: info@margotwildernyc.com
Phone: +1 983 969 7707
Company name: GREEN STARS GROUP CO., LIMITED
Address: Workshop 60, 3/F, Blk A, East Sun Ind Ctr No. 16 Shing Yip St, Kwun Tong, Hong Kong, 999077
US Address: Narra Collective, 333 Washington St Fl 3, Jersey City, NJ 07302